We’re here to help! Email is the best way to contact us and is available outside of business hours and on weekends. You can also access the getting started guide below or comprehensive support articles online that provide clear instructions to solve particular issues.Send us a support requestSupport articles
Getting started with KeyPay
Cover all your bases when setting up your business. Whether you need a simple setup, or want to configure your payroll to complex requirements, our setup workflow below will help. You can also access our FAQs.
The bare minimum you’ll need to complete before moving towards finalising your very first pay run.
Once you’ve conquered the basics this section encompasses how you can setup KeyPay to cater for YOUR needs if you have a more advanced payroll scenario.
1. Installing awards
2. Automated pay run
• Pay categories
3. Setting up deductions
4. Set up expense categories
5. Set up additional leave
6. Setting up locations
• Updating employee locations
7. Connecting to journal
services/chart of accounts
• Mapping GL accounts
8. Setting up admin/restricted
• Approving timesheets
When you’ve completed the sections above,
you’ll be able to move on to the final stage:
This section lists what you should cover for your pay run to be completed successfully.
Ready to simplify your payroll?Head over to your account
Our support team
*12 month stats as at December 2020 including weekends and evenings