Support

We’re here to help! Email is the best way to contact us and is available outside of business hours and on weekends.
You can also access the getting started guide below or comprehensive support articles online that provide clear instructions to solve particular issues.

Send us a support requestGetting started guide
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Getting started with KeyPay

Cover all your bases when setting up your business. Whether you need a simple setup, or want to configure your payroll to complex requirements, our setup workflow will help. Click on the relevant set up stage below to begin:

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The basics

Get started with the bare minimum you’ll need to complete before moving towards finalising your very first pay run.

1.   Business settings
2.  ATO and STP settings
3.  Super payments using Beam
     •  Automated super payments
4.  Creating pay schedules
5.  Adding an employee

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The expansion pack

Have a more complicated or advanced payroll scenario? This section encompasses how you can setup KeyPay to cater for YOUR needs.

1.   Installing awards
2.  Automated pay run
     •  Pay categories
3.  Setting up deductions
4.  Expense categories
     •  Adding employee expenses
     •  Recurring expenses
5.  Leave categories
     •  Leave accruals
     •  Entering leave taken
6.  Setting up locations
     •  Updating employee locations
7.  Connecting to journal    
     services/chart of accountants

     •  Mapping GL accounts
8.  Setting up admin/restricted access users
     •  Approving timesheets

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Employee access

Using KeyPay to increase accessibility for employees? Here is all you need to create a win-win situation for you and your employees.

1.   Employee portal settings
2.  Timesheet configuration
3.  Clock me in
4.  Create rosters

Already got all of that down and are onto the pay runs?

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Pay runs

You’re all set up and ready for the final crucial step: creating and finalising the pay run! This section lists what you should cover for your pay run to be completed successfully.

1.  Entering current leave balances and/or YTD payroll totals
     •  Setting employee opening balances
     •  Import/export employee opening balances
2.  Creating a pay run
3.  Finalising a pay run

Ready to simplify your payroll?

Head over to your account

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*12 month stats as at December 2019 including weekends and evenings

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