We’re here to help! Email is the best way to contact us and is available outside of business hours and on weekends.
You can also access the getting started guide below or comprehensive support articles online that provide clear instructions to solve particular issues.
Getting started with KeyPay
Cover all your bases when setting up your business. Whether you need a simple setup, or want to configure your payroll to complex requirements, our setup workflow will help. Click on the relevant set up stage below to begin:
Get started with the bare minimum you’ll need to complete before moving towards finalising your very first pay run.
The expansion pack
Have a more complicated or advanced payroll scenario? This section encompasses how you can setup KeyPay to cater for YOUR needs.
1. Installing awards
2. Automated pay run
• Pay categories
3. Setting up deductions
4. Expense categories
• Adding employee expenses
• Recurring expenses
5. Leave categories
• Leave accruals
• Entering leave taken
6. Setting up locations
• Updating employee locations
7. Connecting to journal
services/chart of accountants
• Mapping GL accounts
8. Setting up admin/restricted access users
• Approving timesheets
Already got all of that down and are onto the pay runs?
You’re all set up and ready for the final crucial step: creating and finalising the pay run! This section lists what you should cover for your pay run to be completed successfully.
Ready to simplify your payroll?Head over to your account
Our support team
*12 month stats as at December 2019 including weekends and evenings