Cookie Policy

This cookie policy applies to all KeyPay websites, platforms, and mobile applications ("KeyPay Platforms''). You may access and change your cookie preferences at any time by clicking the ‘cookie settings’ button in the Manage my cookies section of this policy.

What are cookies?

KeyPay ("we" or "us") uses cookies on the KeyPay Platforms. A cookie is a very small text document, which often includes an anonymous unique identifier. Cookies are created when your browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server. Find out more about the use of cookies on

We also use other forms of technology (such as web beacons and, in apps, software development kits (usually referred to as SDKs) which serve a similar purpose to cookies and which allow us to monitor and improve our platforms and email communications. When we talk about cookies in this Cookie Policy, this term includes these similar technologies. If you would like more information about our privacy practices, please consult our Privacy Policy and/or UK Privacy Policy.

Web Beacons / Gifs

We may from time to time employ a software technology called clear gifs (a.k.a. Web Beacons), that help us better manage content on our KeyPay Platforms by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on our KeyPay Platforms and are about the size of the period at the end of this sentence.

Third Party Cookies

When you visit certain sections of our KeyPay Platforms, third parties may place cookies on your computer’s browser and/or make use of web beacons to collect information. This information may include things such as your use of the website or mobile application, device and browser information and ad data. The information generated by the cookies and web beacons about your use of the website is transmitted to those third parties. You should review the privacy and cookie policies of these services to find out how these third parties use cookies.

What cookies do we use and what information do they collect?

Cookie Lifespan

Cookies can last on a user’s browser till the time it is set to expire and typically last from seconds to years. The cookie expiration or cookie duration is generally set by the domain or third party that drops the cookies. There are 2 types of cookies that may be deployed: Sessions cookies and persistent cookies. 

Session cookies

These cookies are temporary and expire once you close your browser (or once your session ends).

Persistent cookies

This category encompasses all cookies that remain on your hard drive until you erase them or your browser does, depending on the cookie’s expiration date. All persistent cookies have an expiration date written into their code, but their duration can vary. They are used to remember a user and their preferences on a website. 

Manage my cookies

Contact us

If you have any questions or concerns about how we process your data, please contact us at

To comply with the EU data protection laws (GDPR), we have appointed a representative in the EU and UK. If you wish to contact them, their details are as follows:

Bird & Bird GDPR Representative Services Ireland

Deloitte House, 29 Earlsfort Terrace, Dublin 2, D02 AY28


Main point of contact: Vincent Rezzouk-Hammachi

Related Policies

Privacy Policy

UK Privacy Policy